Returns & Exchanges at Petland

We want you and your furry friend to be completely satisfied with your purchase. If a garment doesn't fit or meet your expectations, you can return any unworn items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is free of pet hair or dander.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.